February 2024 - Temporary Delivery Time Extension

At Freesat we are committed to providing you with the best service and experience possible. In our ongoing efforts to enhance our systems, we will be conducting essential maintenance on our backend systems.

As a result, please be advised that any orders placed from 6th February to 7th February will experience a temporary extension in our delivery timeframe. The standard delivery time of 3 working days will be extended to 5 working days during this period.

We understand the importance of timely deliveries, and we sincerely apologise for any inconvenience this may cause. Rest assured, our team is working diligently to complete the maintenance promptly and resume normal operations as soon as possible.

We appreciate your understanding and patience during this time. If you require further assistance, please do not hesitate to reach out to our Customer Team.  Details of how to reach us can be found on our contact us page.